Financial Services Ombudsman

Dáil Éireann Debate, Tuesday - 4 November 2014

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Tuesday, 4 November 2014

Questions (344)

Dara Calleary

Question:

344. Deputy Dara Calleary asked the Minister for Finance the position regarding a case with the Financial Ombudsman (details supplied); and if he will make a statement on the matter. [42166/14]

Written answers

Minister for Finance

At the outset, I must point out that the Financial Services Ombudsman is independent in the performance of his statutory functions. 

The Financial Services Ombudsman's Bureau was established under the Central Bank and Financial Services Authority of Ireland Act, 2004. The legislation provides for an independent, impartial investigation and resolution of disputes between consumers and Financial Service Providers.

The Financial Services Ombudsman is an independent officer and it would not be appropriate for me to intervene in an individual's complaint.

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