Dáil Éireann Debate, Tuesday - 25 June 2024
104. Deputy Niamh Smyth asked the Minister for the Environment, Climate and Communications to review a case (details supplied); if he will offer advice and investigate same; and if he will make a statement on the matter. [26966/24]
View answerThe National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.
The premises referred to in the question is in the BLUE area on the broadband map. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.
The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard. There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.
If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query via my Departments webform at https://secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx and the department will escalate with the commercial operator to investigate this matter further.
As per records made available to this department the premises in question is currently capable of getting over 100Mbps from open eir’s local HSBB cabinet CAV1_029, where there should currently be capacity to facilitate connection. Furthermore, this premises and the wider area are due to be covered for full fibre through Open eir's national fibre programme, currently rolling out nationwide.
