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Departmental Schemes

Dáil Éireann Debate, Tuesday - 5 November 2024

Tuesday, 5 November 2024

Questions (135)

Duncan Smith

Question:

135. Deputy Duncan Smith asked the Minister for the Environment, Climate and Communications if he is aware that some firms registered on the SEAI website one-stop shop have gone into liquidation while in the middle of home energy upgrades on customers’ homes, with customers at the loss of this investment (details supplied), with no adequate measures or protections in place for customers who are left with unfinished upgrades to their homes, with huge increased costs to have the works completed by other firms; the comeback customers have, if any, in such cases; and if he will make a statement on the matter. [44736/24]

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Written answers

The administration and management of applications for retrofit projects under Sustainable Energy Authority of Ireland (SEAI) schemes are an operational matter for the SEAI. However, SEAI has confirmed that it is currently actively engaged with the homeowner in question. SEAI has also confirmed that the company in question is not a registered One Stop Shop and operated under the Deep Retrofit Scheme, which closed to new applications in 2019. 

It is critically important that works supported by SEAI schemes are completed in line with the respective scheme terms and conditions including in line with the SEAI’s Contractor Code of Practice and Domestic Technical Standards and Specifications as well as best practice and technical guidance documents. Accordingly, a contractor or builder must meet the following criteria to be listed on SEAI's website:

• Contractors must complete a SEAI Contractor Registration form and provide all necessary documents confirming competency for measures being registered for. Details can be found here: www.seai.ie/sites/default/files/publications/Domestic-Technical-Standards-and-Specifications.pdf

• Contractors must complete a Declaration of Insurance form and provide a valid Tax Clearance Certificate

• Contractors must attend a mandatory Onboarding Training session held by SEAI. These sessions are held once a month and a Contractors activation on the SEAI website is dependent on attendance.

• In order to remain SEAI registered, Contractors must remain insured at all times, tax compliant and carry out works to the standards set out in SEAI’s Domestic Technical Standards and Specifications (DTSS) document as well as NSAI’s S.R. 54:2014 – Code of practice for the energy efficient retrofit of dwellings.

SEAI has a number of controls in place, including a targeted, risk-based inspection approach to oversee the quality management of registered contractors, and this can include various sanctions up to and including de-registration. Furthermore, in 2023 SEAI set up a new quality team looking at how quality can be further optimised. SEAI also continuously reviews standards, specifications and registration requirements and engages with Educational Training Boards (ETB) regarding relevant courses and course content.

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