The individual in question is enrolled in two different pension schemes with the Department of Education. The benefits statement they are referring to pertains to their membership in the Single Public Service Pension Scheme. Public sector employees, including teachers, who joined the public service on or after January 1, 2013, or had a break in service of 26 weeks or more, are typically members of this scheme.
Additionally, the individual has preserved benefits from the Post Primary Teachers Pension Scheme. I can confirm that officials from Pension Unit of the Department have recently communicated with the individual regarding their retirement benefits under this scheme. A statement confirming the benefits accrued in their previous pension scheme has been sent by post.