Dáil Éireann Debate, Tuesday - 23 September 2025
480. Deputy Ken O'Flynn asked the Minister for Justice, Home Affairs and Migration the average Garda response time to pharmacy panic alarms or emergency calls in the past year; and if protocols are in place to ensure rapid response to pharmacies reporting incidents of crime or intimidation. [50134/25]
View answerThe Garda Commissioner is by law responsible for the management and administration of Garda business. As Minister, I do not direct the Commissioner on operational policing matters including response times to emergency calls.
I am informed by Garda authorities that GardaSAFE, the new computer aided dispatch system in the Garda Síochána, was rolled out incrementally across the organisation in 2023. The last region, the Dublin Metropolitan Region, went live on GardaSAFE in late November 2023.
At present, while there are some reports available, these are focused on live operational aspects for the Control Rooms to monitor call volumes.
As with any new system, over time and as the amount of data available from GardaSAFE increases, there will be additional reports available and it will be possible to utilise the data for bespoke queries and analysis.
The increased data now available within the system is currently being reviewed for quality and consistency to enable this bespoke querying and analysis. Significant work has been completed in this regard and reporting capability is expected to be available by Q4 2025.
