Dáil Éireann Debate, Tuesday - 7 October 2025
428. Deputy Matt Carthy asked the Minister for Justice, Home Affairs and Migration if he will outline the recourse available to a person under the Legal Services Regulation Act 2015 with regard to making a complaint in respect of legal practitioners; and if he will make a statement on the matter. [53459/25]
View answerThe Legal Services Regulatory Authority (LSRA) is an independent body responsible for the regulation of the legal professions under the provisions of the Legal Services Regulation Act 2015. Subject to the 2015 Act, the Authority is independent in the performance of its functions. Part 6 of the Act provides for an independent complaints and professional conduct regime for legal practitioners, whether solicitors or barristers. It also provides for informal resolution of disputes where this is possible.
The LSRA began receiving and investigating complaints about legal practitioners in 2019. Members of the public may submit complaints about alleged professional misconduct by legal practitioners, inadequate legal services or excessive costs to the Legal Services Regulatory Authority. Further information on the complaints procedure can be found on the LSRA website at [www.lsra.ie] .
Details about how to make a complaint and a complaint application form can be obtained from the Legal Services Regulatory Authority at www.lsra.ie, by email at complaints@lsra.ie, by phone at 01-8592911 or by post to:
Complaints and Resolutions Unit,
Legal Services Regulatory Authority,
P.O. Box 12906,
Dublin 2.
