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Thursday, 11 Dec 2025

Written Answers Nos. 349-368

Central Bank of Ireland

Questions (349, 350, 351, 352, 353, 356, 357, 358, 359, 360)

Ken O'Flynn

Question:

349. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance the steps taken by his Department to assess whether regulated credit institutions have, at any time since 2007, applied undisclosed credit exposures or internal credit lines to SME borrowers that were not disclosed in loan documentation; the role of the Central Bank in monitoring such practices; and the protections in place to ensure that all borrower exposures are transparently documented and reported. [71040/25]

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Ken O'Flynn

Question:

350. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if he will outline whether the Central Bank has conducted any supervisory reviews since 2007 into the use of embedded derivative risks, undisclosed credit lines, or internal exposure modelling in connection with fixed-rate loans or interest-rate risk management products sold to SMEs;; and if he will make a statement on the matter. [71041/25]

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Ken O'Flynn

Question:

351. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if his Department has assessed whether historical supervisory actions by the Central Bank adequately evaluated the treatment of SME borrowers whose loan-to-value positions or credit classifications may have been influenced by undisclosed internal bank calculations or exposures; and his views on whether further examination is warranted. [71042/25]

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Ken O'Flynn

Question:

352. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance the safeguards currently in place to prevent regulated lenders from enforcing security or restructuring SME loans where material elements of the borrower’s assessed credit exposure were not transparently disclosed; and whether the Central Bank has issued guidance on the requirement for full borrower visibility of all credit exposures that contribute to loan-to-value, servicing, or covenant assessments. [71043/25]

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Ken O'Flynn

Question:

353. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if he will instruct the Central Bank to establish a defined review mechanism for SME borrowers who believe their historical loan performance, credit grading, or restructuring outcomes were negatively affected by undisclosed credit exposures or derivative-related liabilities; and if he will make a statement on the matter. [71044/25]

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Ken O'Flynn

Question:

356. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if the Central Bank of Ireland received any disclosures during the period 2007 to 2012 from Ulster Bank or other lenders concerning additional credit exposures arising from interest rate swaps or fixed-rate loan products sold to SMEs; the supervisory framework in place at that time governing the reporting of contingent credit liabilities to the Central Bank. [71163/25]

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Ken O'Flynn

Question:

357. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance the extent to which the Central Bank has reviewed the presence of undeclared credit exposures or contingent liabilities embedded in SME lending products during or after the financial crisis; and if any sectoral analysis has been conducted since 2015 to reassess the transparency of derivative-linked lending to SMEs. [71164/25]

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Ken O'Flynn

Question:

358. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if his Department has been briefed by the Central Bank regarding allegations that hidden credit lines were attached to SME hedging products in these islands during the period 2007 to 2012; and the actions he has initiated to determine whether similar practices affected SMEs within the State. [71165/25]

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Ken O'Flynn

Question:

359. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if he will report on any engagement between his Department and UK authorities concerning cross-border regulatory matters arising from interest rate swap mis-selling and related credit-exposure mechanisms; and the processes in place for assessing risks to Irish consumers and SMEs arising from such cross-jurisdictional practices. [71166/25]

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Ken O'Flynn

Question:

360. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if his Department has considered commissioning an independent review of SME hedging products sold in Ireland during the period 2007 to 2012 to determine whether undeclared contingent liabilities or non-transparent credit exposures may have affected SMEs operating within the State. [71167/25]

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Written answers

I propose to take Questions Nos. 349, 350, 351, 352, 353, 356, 357, 358, 359 and 360 together.

The Central Bank of Ireland has an independent mandate to preserve and protect financial stability in Ireland. Its statutory responsibility for protecting financial stability and the regulation of the banking and financial sector includes the supervision and regulation of banks, retail credit firms, credit servicing firms and other regulated financial service providers.

It is important to note that the Central Bank of Ireland is independent from Government in the performance of its supervisory, regulatory and macro prudential functions.

The Central Bank of Ireland has a wide range of regulatory functions, and the powers to carry out those functions, as provided for in the Central Bank Acts, including the Central Bank Act (Supervision and Enforcement) Act 2013, other designated enactments, regulations and codes of practice. All regulated entities must comply with the relevant provisions of those enactments, regulations and codes, including in relation to the provision of credit and the operation of credit agreements.

Within the framework of the legislative and regulatory framework, retail banks, including any bank in which the State has a shareholding interest, are commercial entities and they operate and report on that basis. This includes matters relating to the processing of credit applications, decisions on whether or not to provide credit (and how much credit to provide), and the pricing of such credit.

The Central Bank of Ireland publishes a wide range of information and data on its website in relation to the banking and financial sectors.

The Financial Services and Pensions Ombudsman provides an independent, impartial, fair, confidential and free service to consumers of financial services to help resolve complaints. Consumers who have an issue must first raise it with their financial services provider. If they are not satisfied, they may then raise a complaint with the Financial Services and Pensions Ombudsman.

The Financial Services and Pensions Ombudsman has advised that it is not aware of receiving complaints in connection with the specific term of “hidden credit lines”. However, it should be noted that complaints can be couched in many different terms or cite different conducts.

A report on ‘Interest-Rate Swaps & Fixed-Rate Loans: Hidden Credit Lines’ was recently published by an organisation called ‘Bank Confidential’. This report raises a range of allegations primarily related to the sale of interest-rate swaps to small and medium enterprises in the United Kingdom.

According to the report, enterprises were availing of a financial product – an interest-rate swap – to fix the interest rate associated with variable rate loans. The issues raised include the enterprises not being fully appraised of the details of the financial product and the impact changing interest rates subsequently had.

The report refers to Ireland in several places, including the view that the allegations made in relation to the UK could also apply in Ireland and it also makes a number of observations in relation to the Oireachtas Banking Inquiry.

Consideration of any of the issues and allegations raised in this report, as they relate to the financial sector in Ireland, and any related interaction with regulated firms is a matter for the Central Bank of Ireland.

If any individual has specific information to suggest that a regulated firm is not complying with requirements under any aspect of the financial services legislative or regulatory framework, they should bring that information directly to the attention of the Central Bank of Ireland.

If a consumer is not satisfied with the way a regulated firm is dealing with them, or if it is not complying with the regulatory requirements, the consumer should make a formal complaint directly to the regulated firm in the first instance. If the consumer remains unsatisfied, they can then refer the complaint to the Financial Services and Pensions Ombudsman.

Finally, the Deputy may wish to note the contents of the published letter dated 3 November 2023 from the Central Bank to the Chairperson of the Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach which can be found [here].

Question No. 350 answered with Question No. 349.
Question No. 351 answered with Question No. 349.
Question No. 352 answered with Question No. 349.
Question No. 353 answered with Question No. 349.

Banking Sector

Questions (354)

Ken O'Flynn

Question:

354. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance what mechanisms are currently in place within his Department to monitor emerging banking-conduct risks that were not present or recognised during the 2004-2008 period, including risks arising from complex credit products, derivative exposures, and non-bank financial intermediaries; and how these mechanisms differ from those that were in place prior to the crisis. [71158/25]

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Written answers

The regulatory framework of the banking sector has changed significantly over the last decade, driven by both domestic and European legislation. This has included a material strengthening of banking regulation, which can be attributed to recognition of the regulatory failings that contributed to the financial crisis and corresponding loss of trust in the regulatory system. I am informed by the Central Bank that during that time, they adopted a principles based approach to supervision. This approach to supervision placed an emphasis on regulated firms abiding by good governance and on the responsibilities of the boards in management of such firms to have, and maintain in place, appropriate governance as well as controls and risk management measures in order to appropriately manage their institutions. This approach was not without rules. The cornerstone of banking regulation at that time were the capital adequacy directive, later the capital requirements directive, the Central Bank Acts and the Building Societies Act. A key supporting document at that time was the Licensing and Supervision Requirements and Standards for Credit Institutions (dating from 1995), with a non-statutory and non-enforceable basis. It was supplemented by additional requirements relating to, for example, managing liquidity and credit, and the Consumer Protection Code.

The Central Bank has informed me that supervision, in line with the principles based approach, was primarily desk based. It comprised of desk based reviews of regulatory and financial returns, regulatory approvals such as capital instruments, on-site reviews and inspections. In May 2005 the Financial Regulator (FR) adopted a formal risk-based framework whereby ?a single cohesive approach across all sectors of activity is applied. The system evaluated risk using such factors as supervisory complexity, corporate governance, business and reputational risk and so on, based on regular statistical reports provided by credit institutions on their activities and financial condition. The risk-based framework was used to draw up a schedule of on-site inspections focusing on a smaller number of large banks, for example large institutions should be inspected on-site once a year, with a one-every-two-years schedule for the next tier of institutions and the remainder to be inspected on a longer rotation depending on available resources.

As outlined by reports completed post crisis, including by Patrick Honohon, Peter Nyberg and the Department of Finance’s Banking Review - There were many failures clearly relevant to the catastrophic impacts of the financial crisis in Ireland. They have been well covered in these reports, including the Honohan Report, which presented five root causes specific to the collapse of the Irish banking system:

• Macroeconomic and budgetary policies that contributed to the economic overheating, and which relied to an unsustainable extent on the construction sector and other transient sources for Government revenue;

• Comprehensive failure of bank management to maintain safe and sound banking practices;

• A regulatory approach which was too deferential and accommodating, insufficiently challenging and not persistent enough;

• An under-resourced approach to bank supervision that, by relying on governance and risk management procedures, neglected quantitative assessment and the need to ensure there was sufficient capital to absorb the growing property-related risks; and

• An unwillingness to take on board sufficiently the real risk of a looming problem and act with sufficient decisiveness and force to head it off in time.

Financial regulation has transformed significantly since then. This is as a result of changes introduced through domestic legislation / reform and also in light of the changing nature of the European architecture of financial regulation.

Consumer protection has also improved significantly since then. In terms of international best practice around financial Consumer Protection, a review by the OECD of the Central Bank’s consumer protection supervisory functions, published in December 2024, found that the Central Bank aligns with international standard for an effective and comprehensive financial consumer protection framework and that its practices are consistent with peer regulators.

European Supervision

Basel III is the internationally agreed set of measures developed by the Basel Committee on Banking Supervision (BCBS) in response to the financial crisis of 2007-09. The measures aim to strengthen the regulation, supervision and risk management of banks. In October 2021, the European Commission published legislative proposals (the EU Banking Package) to bring the European banking regulatory framework fully in line with Basel requirements. These Basel finalisation reforms are split between the Capital Requirements Directive VI and the Capital Requirements Regulation III. The Capital Requirements Regulation III came into effect on 01 January 2025, by way of SI 682 of 2024 and the Capital Requirements Directive VI has a transposition deadline of 10 January 2026.

Since November 2014, the Single Supervisory Mechanism (SSM) has placed significant institutions in participating countries under the direct supervision of the European Central Bank (ECB). The new European Supervisory Authorities, namely the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA) commenced operation in January 2011. At the same time, the European Systemic Risk Board (ESRB) was established.

Through the European System of Financial Supervision (ESFS), the above European authorities, together with the national supervisory authorities (including the Central Bank of Ireland), work to ensure harmonised financial supervision within the EU Single Market.

Regulatory, Supervisory and Consumer Reforms

Over the last decade there have been a series of domestic reforms introduced which have significantly enhanced the resilience of the financial system and strengthened the consumer protection framework, regulatory requirements and enforcement powers.

These include:

• The Individual Accountability Framework (IAF), which aims to improve governance and culture in the financial services sector by increasing the accountability of individuals, particularly senior executives. It was developed in response to the retail banking tracker mortgage issue and has the following four main components: (1) the Senior Executive Accountability Regime (SEAR), which clarifies responsibilities for senior roles; (2) the Conduct Standards, which set expected behaviours for all staff; (3) enhancements to the Fitness & Probity (F&P) regime, requiring firms to certify staff competence; and (4) strengthened ASP that allow for direct action against individuals for misconduct. The IAF supports the delivery of the Central Bank’s mandate of safeguarding financial stability and working to ensure that the financial system operates in the best interests of consumers and the wider economy.

• Changes have been made to the Central Bank’s supervisory approach to take account of a changing risk landscape and maintain the protections for consumers and investors, and the high standards we expect of the firms we regulate to secure their customers’ best interests.

• A comprehensive review of the Consumer Protection Code to ensure it remains fit for purpose and continues to protect consumers of financial products today and in the future. The revised Code (published in March 2025, and will take effect from 24 March 2026) delivers an updated and modernised Code that reflects developments of recent years and the services and delivery channels being accessed today.

• Specifically in relation to mortgages, I am informed that the Central Bank has introduced a number of specific regulatory requirements, including a range of measures over and above the protections that apply under EU and domestic legislation to protect mortgage borrowers through all stages of the mortgage life cycle. These measures seek to ensure that lenders are transparent and fair in all their dealings with borrowers and that borrowers are protected from the beginning to the end of the mortgage life cycle. This includes from the point of a borrower looking to take out a mortgage (including through our macro-prudential mortgage measures), to when examining options to switch to another mortgage product or provider and when in, or facing, financial difficulty.

Enforcement

Following the financial crisis, the Central Bank set out its regulatory strategy of “assertive risk-based supervision underpinned by a credible threat of enforcement.” A credible threat of enforcement means that the Central Bank will pursue evidence of wrongdoing through the deployment of intensive enforcement investigations and inquiries where there is evidence of wrongdoing.

The Central Bank’s post-crisis “credible threat of enforcement” was supported through the enactment of legislation which bolstered the Central Bank’s powers and the establishment of a dedicated Enforcement Directorate. The Central Bank today has a sophisticated range of statutory powers to intervene as part of its regulatory toolkit, ranging from information gathering powers, skilled person reports and directions, up to customer redress and restitution powers and High Court enforcement orders. The granting of these powers also came with the attendant political and public expectation that the Central Bank would utilise them to address wrongdoing, which it has done to great effect over the last decade. In order to credibly supervise firms, market participants must understand that, once commenced, the Central Bank will see its enforcement processes through to their conclusion.

The Central Bank recently completed two Administrative Sanctions Procedure (ASP) inquiries relating to the financial crisis and the tracker mortgage scandal and have concluded over 160 enforcement outcomes in total across the sanctioning regimes since 2006 to present day.

In the case of the ASP in particular, the Central Bank has, for over a decade, deployed its sanctioning powers to strategically and proportionately promote compliance and to deter misconduct at firm and individual level across the financial services sector. The imposition and publication of administrative sanctions following investigations and inquiries are of particular importance and the Central Bank have issued over €400m in monetary penalties as part of the enhanced approach to enforcement post-crisis.

Enforcement investigations, inquires and the publication and imposition of sanctions signal to the market and to the public that there are consequences for contraventions of the rules-based order of financial services and demonstrate that serious misconduct will be addressed by the Central Bank.

Credit Lines

Regulation (EC) No. 1606/2002 of the European Parliament (the Regulation) requires all listed European companies to prepare their consolidated financial accounts in accordance with EU adopted International Financial Reporting Standards (IFRS). In other instances entities may apply local Generally Accepted Accounting Principles (GAAP).

The International Accounting Standards Board (IASB) is responsible for the development and publication of IFRS Accounting Standards.

The Financial Reporting Council (FRC) in the UK is the accounting standard setter for both Ireland and the UK.

The Central Bank of Ireland is not aware of any changes to financial reporting standards requiring that all contingent exposures including hidden credit lines are included in lender disclosures.

Banking Sector

Questions (355)

Ken O'Flynn

Question:

355. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance whether his Department has issued any guidance, circulars, or internal directives setting out lessons learned from supervisory shortcomings identified in the reports of Honohan, Nyberg, or the Banking Inquiry; and if so, to publish such guidance and explain how it informs current oversight of the Central Bank. [71159/25]

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Written answers

The systemic reforms implemented in the years since the financial crisis which characterise the modern regulatory and supervisory system remain fundamentally informed by the analyses of the causes of the financial crisis which included supervisory shortcomings.

The Deputy has referenced the Banking Inquiry in his Parliamentary Question. This was able to build on the information provided in the Honohan report, the Regling and Watson report and the Nyberg report. The witnesses that were called and the documents provided were able to provide an overall view of the events leading to the financial crisis.

These reports outlined the many failures relevant to the impact of the financial crisis in Ireland. The Honohan report specifically presented five root causes specific to the collapse of the Irish banking system:

• A comprehensive failure of bank management to maintain safe and sound banking practices;

• A regulatory approach which was too deferential and accommodating, insufficiently challenging and not persistent enough;

• An under-resourced approach to bank supervision that, by relying on governance and risk management procedures, neglected quantitative assessment and the need to ensure there was sufficient capital to absorb the growing property-related risks; and

• An unwillingness to take on board sufficiently the real risk of a looming problem and act with sufficient decisiveness and force to head it off in time; and

• Macroeconomic and budgetary policies that contributed to the economic overheating, and which relied to an unsustainable extent on the construction sector and other transient sources for Government revenue;

Financial regulation and supervision has transformed significantly since then.

The Central Bank of Ireland has undergone significant organisational change in terms of structure, culture and resources 2004 to 2008 period and the financial crisis.

The former Central Bank of Ireland and the Irish Financial Services Regulatory Authority were re-amalgamated into one body, the Central Bank of Ireland (the Central Bank). The approach to banking supervision has radically changed to one that is more assertive, risk-based, and challenging, and one which is underpinned by new legislation, predominantly the Central Bank Reform Act 2010 and the Central Bank Supervision and Enforcement Act 2013.

The 2010 Act also increased the transparency and accountability of the Central Bank. For example, the Central Bank will soon publish its annual performance statement, which will be laid before the Houses of the Oireachtas. The Act includes a requirement for the Governor and the Deputy Governors to appear before an Oireachtas Committees if requested and to provide information regarding the annual regulatory performance statement.

The Central Bank and Credit Institutions (Resolution) Act 2011 provides the necessary mechanisms to enable the Central Bank to intervene where a credit institution gets into serious difficulty and is in danger of becoming destabilised or otherwise failing.

The Central Bank (Supervision and Enforcement) Act 2013 further strengthens the ability of the Central Bank to impose and supervise compliance with regulatory requirements and to undertake timely regulatory interventions.

The Government further strengthened the Central Banks powers in 2023 with the enactment of the Central Bank (Individual Accountability Framework (IAF)) Act 2023, which aims to improve governance and culture in the financial services sector by increasing the accountability of individuals, particularly senior executives.

A comprehensive review of the Consumer Protection Code was carried out to ensure it remains fit for purpose and continues to protect consumers of financial products today and in the future. The revised Code (published in March 2025 and will take effect from 24 March 2026) delivers an updated and modernised Code that reflects developments of recent years and the services and delivery channels being accessed today.

Since November 2014, the Single Supervisory Mechanism (SSM) has placed significant institutions in participating countries under the direct supervision of the European Central Bank (ECB). The new European Supervisory Authorities, namely the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA) commenced operation in January 2011. At the same time, the European Systemic Risk Board (ESRB) was established.

Through the European System of Financial Supervision (ESFS), the above European authorities, together with the national supervisory authorities (including the Central Bank of Ireland), work to ensure harmonised financial supervision within the EU Single Market.

These legislative reforms have been supplemented by a significant increase in regulatory activity by the Central Bank, with a corresponding increase in staff numbers and skill levels. The Bank is independent in its functions which is an important requirement for a regulator and supervisor of financial sector entities.

The Central Bank now has a regulatory strategy of “assertive risk-based supervision underpinned by a credible threat of enforcement.” A credible threat of enforcement means that the Central Bank will pursue evidence of wrongdoing through the deployment of intensive enforcement investigations and inquiries where there is evidence of wrongdoing.

So at a domestic and EU level, the entire regulatory perspective and strategy has been totally transformed and all logistical and administrative materials that support and explain the financial and regulatory system fundamentally reflect this modern approach.

Question No. 356 answered with Question No. 349.
Question No. 357 answered with Question No. 349.
Question No. 358 answered with Question No. 349.
Question No. 359 answered with Question No. 349.
Question No. 360 answered with Question No. 349.

Central Bank of Ireland

Questions (361, 362, 363, 364, 365, 366)

Ken O'Flynn

Question:

361. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if his Department has received any reports, briefing material, or supervisory updates from the Central Bank following Ulster Bank's public communications of June 2025 concerning repayment miscalculations on approximately 90,000 mortgage accounts; and the Department's current understanding, based on that material, of the scale and nature of the issues arising. [71171/25]

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Ken O'Flynn

Question:

362. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance the statutory supervisory and consumer-protection obligations that apply to the Central Bank when a regulated lender publicly confirms widespread repayment calculation errors; and if those obligations require the Bank to consider any additional account changes described by the lender as "not associated with this error". [71172/25]

View answer

Ken O'Flynn

Question:

363. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if the issues publicly disclosed by Ulster Bank in June 2025 meet the criteria for mandatory review under the Central Bank's supervisory framework, the Consumer Protection Code 2025, or any related regulatory protocols; and the steps these frameworks require in circumstances where repayment inaccuracies affect a significant number of mortgage holders. [71173/25]

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Ken O'Flynn

Question:

364. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if his Department has undertaken any assessment of consumer-protection risks arising from the repayment errors and the additional account changes referenced in Ulster Bank's June 2025 customer letters; and the Department's understanding of the potential implications for borrowers whose loans have since transferred to other institutions. [71174/25]

View answer

Ken O'Flynn

Question:

365. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance if the Central Bank has initiated, or is considering, a system-wide thematic review of mortgage-repayment calculation accuracy across all lenders in light of Ulster Bank's June 2025 disclosures; and the Department's understanding of the purpose and scope of such a review where applicable. [71175/25]

View answer

Ken O'Flynn

Question:

366. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance the governance and reporting arrangements that apply between the Central Bank and his Department in circumstances where a regulated lender publicly confirms widespread customer-impacting errors; and the manner in which the Department satisfies itself that statutory consumer-protection obligations are being met in such cases. [71176/25]

View answer

Written answers

I propose to take Questions Nos. 361, 362, 363, 364, 365 and 366 together.

The Central Bank of Ireland is the independent supervisor of all regulated financial service providers.

The Central Bank of Ireland has a wide range of regulatory functions in relation to the supervision of such entities, and it also has a wide range of powers to enable it to carry out those functions as provided for in the Central Bank Acts, other designated enactments, regulations and codes of practice.

All regulated entities must comply with the relevant provisions of those enactments, regulations and codes, including as applicable the Consumer Protection Code.

If a regulated entity fails to comply with a relevant legislative or regulatory provision, including a consumer protection regulatory provision, it is a matter for the Central Bank to investigate and enforce such provisions as its considers necessary or appropriate having regard to the circumstances of the particular case.

The Central Bank is independent in the decisions it makes in relation to such matters, and it does not report to the Department of Finance on its engagement with individual regulated entities.

However, it should be noted that the Central Bank issues public statements at the conclusion of enforcement actions and in respect of other enforcement actions, and this information is available on its website.

In general, the Central Bank aims to ensure that regulated firms are financially sound and safely managed, and that they operate honestly, fairly and professionally in the best interests of its customers and the integrity of the market.

If any individual has specific information to suggest that a regulated firm is not complying with requirements under any aspect of the financial services legislative or regulatory framework, they should bring that information directly to the attention of the Central Bank of Ireland.

If a consumer is not satisfied with the way a regulated firm is dealing with them, or if it is not complying with the regulatory requirements, the consumer should make a formal complaint directly to the regulated firm in the first instance. If the consumer remains unsatisfied, they can then refer the complaint to the Financial Services and Pensions Ombudsman.

Question No. 362 answered with Question No. 361.
Question No. 363 answered with Question No. 361.
Question No. 364 answered with Question No. 361.
Question No. 365 answered with Question No. 361.
Question No. 366 answered with Question No. 361.

Financial Services

Questions (367)

Sorca Clarke

Question:

367. Deputy Sorca Clarke asked the Tánaiste and Minister for Finance the number of WTE vacancies, by job title currently at the Financial Services and Pension Ombudsman; the length of time each vacancy has been for; the expected timeframe for filling each of those vacancies, in tabular form. [71276/25]

View answer

Written answers

The Financial Services and Pension Ombudsman has provided the following information in relation to WTE vacancies:

No. of Vacancies

Job Title

Length of time – Vacancy

Expected timeframe to fill vacancy

2

Principal Officer Director of Dispute Resolution Services and Director of Customer Operations and Information Services

8 months and 1 month

Q1-2 2026

1

Assistant Principal Officer Decision Drafter

New role

January 2026

6.8

Executive Officer x 4 (Investigation Services)

Executive Officer x 1 (Legal Services)

Executive Officer x 0.8 (Dispute Resolution Services)

Executive Officer x 1 (Customer Operations and Information Services)

12, 11, 9, 8 months

3 months

3 months

4 months

Q1 2026

Q1 2026

TBC

TBC

Departmental Inquiries

Questions (368)

Alan Kelly

Question:

368. Deputy Alan Kelly asked the Minister for Public Expenditure, Infrastructure, Public Service Reform and Digitalisation the full details of the market valuation of Spa Lodge in the Phoenix Park in October 2018, when it was first occupied by the former Garda Commissioner (details supplied) in 2018; and the details of the annual revisions made to the valuation of that property for each of the years 2018-2025 inclusive. [70990/25]

View answer

Written answers

At the request of the Office of Public Works in 2018, the Valuation Office provided their opinion of the current market rental value of the Spa Lodge as being €1,800 per month. There were no annual revisions made to the valuation.

The OPW understands from An Garda Síochána that the former Garda Commissioner took up occupancy of the Lodge in February 2019.

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