I propose to take Questions Nos. 380 and 381 together.
Regulation of retail energy markets is solely a matter for the Commission for Regulation of Utilities (CRU) since the enactment of the Electricity Regulation Act 1999 and subsequent legislation. However, officials from my Department correspond with the CRU on an ongoing basis to track developments in retail and wholesale energy markets, including the effect of Government supports on arrears levels, among other indicators.
The CRU releases market monitoring data monthly to my Department, including items such as estimated annual bills for households and the number of households in payment arrears on their electricity and gas bills. The most recent of these releases includes the most up-to-date estimated annual bills and the latest available data on the number of customers in arrears. As arrears data operates with a two-month time lag due to the way suppliers report these figures to the CRU, the latest arrear data is for October 2025.
|
Domestic/Commercial Electricity and Gas Customers (October)
|
Number in Arrears/Switches
|
Average Value of Arrears
|
|
Domestic Electricity (Arrears)
|
300,515
|
€446.51
|
|
Domestic Gas (Arrears)
|
176,723
|
€185.09
|
|
Commercial/Small Business Electricity
|
27,774
|
-
|
|
Commercial Small Business Gas
|
5648
|
-
|
|
Commercial/Medium Business Electricity
|
3570
|
-
|
|
Commercial/Medium Business Gas
|
231
|
-
|
|
Domestic Electricity Arrears >90 days
|
186,054
|
-
|
|
Domestic Gas Arrears >90 days
|
152,430
|
-
|
|
Domestic Electricity Disconnections
|
311
|
-
|
|
Domestic Gas Disconnections
|
64
|
-
|
|
Domestic Electricity Customer Switches
|
46,860
|
-
|
|
Non-Domestic Electricity Customer Switches
|
2174
|
-
|