There are elements of communications to most roles in my Department, given the millions of individual interactions every year between the staff of the Department and the people they serve.
The Unit whose function relates to supporting corporate communications, press and media engagement in my Department is the Communications and Press Office. The focus of this unit is to ensure that people are aware of the broad range of entitlements and allowances across the social welfare system. This includes several cross-functional teams which are responsible for a broad range of responsibilities, including:
• press responses and media relations,
• communications planning and campaigns,
• graphic design,
• event organisation,
• social media,
• Plain English guidance for content across the Department,
• management of the department's web presence on gov.ie, and
• supporting internal communications for over 7,000 staff nationwide.
There are currently 21 staff working in this unit. The composition of staff in the unit is outlined in the table below. It includes a breakdown of the staff numbers serving in the unit in 2025 and the current numbers serving, as well as their grades.
|
Grade
|
Number of staff in 2025*
|
Staff serving as of 12 January 2026
|
|
Principal Officer
|
1
|
1
|
|
Assistant Principal Officer
|
2
|
1
|
|
Higher Executive Officer
|
7
|
6
|
|
Administrative Officer
|
1
|
1
|
|
Executive Officer
|
10
|
9
|
|
Clerical Officer
|
3
|
3
|
|
Digital Marketing Apprentice
|
1
|
0
|
|
Total
|
25*
|
21
|
* These figures represent the total number of positions in the unit, and the maximum number of staff employed in each role at any one time. Due to staff movement some roles will have been vacant at some point during 2025 and therefore total staff numbers varied.
An estimated annual salary spend for press, media and communications staff in my Department for 2025 would be €1,231,592. An estimated annual salary spend for 2026 based on all roles being filled would be €1,254,220.
The composition of press, media and communications staff across the agencies under the aegis of my Department is outlined below.
Citizens Information Board
The Citizens Information Board (CIB) currently has two staff members assigned to communications roles: one Higher Executive Officer and one Executive Officer. In addition, communications is a key function within the CIB Abhaile Project, which employs three staff in communications roles: one Assistant Principal Officer and two Executive Officers.
All positions are remunerated in line with the appropriate public service pay scales. The cost for these roles in 2025 was €314,313, and the expected cost for 2026 is €337,709.
Pensions Authority
Currently, press, media, and communications activities within the Pensions Authority are managed by staff at varying grades in the Operations Unit of the Pensions Authority, under the guidance of the Head of Operations.
Due to the diverse nature of these responsibilities, there is presently no dedicated resource assigned exclusively to dealing with press and media queries. The vast majority of Pensions Authority communication activity involves providing information and guidance that help those involved in managing pensions such as trustees, administrators, employers and advisors understand their obligations and how to meet them. The Authority provides a comprehensive range of free information and guidance material on their website for the public and those involved with pensions, which is updated and amended to reflect changes in pension legislation and regulations.
The estimated annual spend for the Pensions Authority in terms of staff time spent on press, media, and communications activities is provided in tabular form below.
|
Grade
|
Standard scale
|
% rate of time spent on communications activity (approx)
|
Staff costs (approx)
|
|
Principal Officer
|
€106,021
|
20%
|
€21,204.20
|
|
Assistant Principal Officer
|
€81,475
|
20%
|
€16,295.00
|
|
Higher Executive Officer
|
€58,847
|
10%
|
€5,884.70
|
|
Executive Officer
|
€37,919
|
10%
|
€3,791.90
|
|
Total
|
|
|
€47,175.80
|
In 2026, the Pensions Authority intends to recruit an experienced and strategic Communications Manager at Assistant Principal grade to lead its external communications, media, and stakeholder engagement initiatives within the Irish pensions sector. An estimated annual salary spend for this role would be €81,475 based on the first point of the Assistant Principal civil service salary scale, as of 1 August 2025. This reflects basic salary only.
National Automatic Enrolment Retirement Savings Authority
In 2025, press, media, and communications activities in relation to automatic enrolment were managed by staff in the Department of Social Protection. This included staff in the Department's Communications and Press Office Unit, as well as members of the Auto-Enrolment Programme Management unit in my Department. Accordingly, the number of press, media or communications staff employed by the National Automatic Enrolment Retirement Savings Authority (NAERSA) in 2025, and the associated cost, were both nil.
In 2026, NAERSA intends to recruit an experienced and strategic Communications Manager at Assistant Principal grade to lead its external communications, media, and stakeholder engagement initiatives. An estimated annual salary spend for this role would be €81,475 based on the first point of the Assistant Principal civil service salary scale, as of 1 August 2025. This reflects basic salary only.
Pensions Council
The number of press, media or communications staff employed by the Pensions Council in 2025, and the associated cost, are both nil. The number of such staff expected to be employed in 2026, and the associated cost, are also nil.