HSE National Service Plan (NSP) performance reporting
The Department assesses HSE performance against the targets and objectives in the NSP using a comprehensive Performance Engagement Model. Through this model, performance is monitored across four domains—Quality, Access, People, and Money—against the key performance indicators set out in the NSP. The National Service Plan is published here: about.hse.ie/publications/hse-national-service-plan-2026/
The HSE reports monthly on these indicators through the National Performance Report, and the Department and HSE engage in structured discussions to review performance, address challenges, and agree any required actions. The National Performance Report is published here: www.hse.ie/eng/services/publications/performancereports/
Performance metrics outside of the HSE National Service Plan
In some cases, performance is measured against KPIs that are not captured in the HSE National Service Plan. For example, through the joint Department-HSE Productivity and Savings Task Force, KPIs covering demographics, expenditure, hospital activity, and waiting lists are monitored and data is updated throughout the year. The indicators monitored are available via a dashboard: www.gov.ie/en/department-of-health/collections/productivity-and-savings-taskforce-and-medicines-taskforce/#terms-of-reference
The Department also compiles data from across the health system for the purpose of reporting on health statistics to Eurostat and the OECD. These are published online, and the third-party sources are referenced by name: www.gov.ie/en/department-of-health/collections/national-healthcare-statistics-2025/#physicians
Capital performance reporting
The HSE Capital Plan provides details of funding, as well as various health infrastructure programmes to be progressed in a given year. Performance of the Capital Plan is tracked via regular performance management engagements with HSE Capital & Estates, regular reporting as part of the NPR and quarterly tracking of specific construction deliverables. For non-HSE agencies, capital project performance is conducted in consultation with the appropriate service/policy unit whose remit includes oversight of the agency in question.
The HSE 2025 Capital Plan is available here: about.hse.ie/publications/hse-capital-plan-2025/
Section 38 and 39s
Sections 38 and 39 of the Health Act provide that the HSE may enter into an arrangement with a service provider for the provision of a health or personal social service on the HSE’s behalf and may make arrangements to monitor the provision of those services by such service providers.
As part of the HSE’s Performance Accountability Framework, Section 38 and 39 Agencies are accountable under the terms of their Service Arrangement, to deliver services as outlined in the National Service Plan and to Identify and address underperformance, putting in place measures to improve performance, reducing variation against the standard of the highest performing peers in a graduated approach. The HSE Performance and Accountability Framework is available here: about.hse.ie/publications/performance-and-accountability-framework-2026/
Partnership frameworks with other Departments
The Department of Health collaborates with various other Departments and agencies in monitoring performance of interdisciplinary policy areas using agreed KPIs. The below are examples and not an exhaustive list.
This includes leading on monitoring health and wellbeing indicators through the Healthy Ireland (HI) Survey: www.gov.ie/en/healthy-ireland/collections/healthy-ireland-survey-documents/;
the WHO Health Behaviour in School Aged Children Study (HBSC), currently delivered by the University of Galway: www.universityofgalway.ie/hbsc/;
and the Healthy Ireland Outcomes Framework: www.gov.ie/en/healthy-ireland/publications/healthy-ireland-outcomes-framework/ .
The HI Survey, HBSC and the HI Outcomes Framework are all overseen with input from groups of experts, including, variously, the Central Statistics Office, Health Research Board, Institute of Public Health, Economic and Social Research Institute, HSE and other Government Departments, as required. The Departments of Children, Disability & Equality and Education & Youth are consulted and involved with regard to HBSC, which is relevant to their remits.
The Department of Health is represented in the Department of the Taoiseach-led Government Well-Being Framework. This includes representation from most other Departments on its Steering Committee and includes a significant focus on wider and more economically-oriented measures of wellbeing. The performance metrics monitored through this work can be found here: www.cso.ie/en/releasesandpublications/hubs/p-wbhub/well-beinginformationhub/
The Department also contributes data for monitoring of the Zero Tolerance Strategy, Ireland’s national plan to combat domestic, sexual, and gender-based violence. Coordinated by the Department of Justice and Cuan, Zero Tolerance involves input from several Government Departments, including Health, in addition to bodies such as An Garda Síochána, the Higher Education Authority, Tusla and the Irish Defence Forces. The metrics tracked for this work are available here:
assets.gov.ie/static/documents/Zero_Tolerance_Implementation_Plan_2025-2026.pdf
Partnership frameworks with other agencies
The Department works with, and has oversight of, a number of agencies through differing agreements.
Agency performance is generally monitored against the business plan and the performance delivery agreement as per the Letter of Allocation, which confirms the agency’s yearly budget and outlines key requirements for governance, staffing, financial reporting, and compliance with national strategies. Performance and appropriate governance are monitored throughout the year and differs according to agency.
Agencies include the Health Research Board, Pharmaceutical Society of Ireland and the Health Products Regulatory Authority, as examples. Oversight is governed through formal Oversight Agreements and Performance Delivery Agreements, and performance is assessed against the deliverables and key performance indicators set out in the respective Agency’s annual service plan and Performance Delivery Agreements.