I propose to take Questions Nos. 413, 414, 415, 416 and 417 together.
I propose to answer questions PQ 6043/26 – 6047/26
together.
The matters identified in the NSSO’s review as outlined below are pension related over-deductions and under-deductions, and not salary overpayments.
The errors concerned were identified by the NSSO following Government formation in January 2025. The NSSO commenced a review to clarify the matters which were distinct and complex. As part of this review, the NSSO carried out a comprehensive review of its processes and worked with its Client Departments and with the Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation.
Some early and initial matters identified in the review were communicated to DPER in March 2025. Once these matters had been clarified, engagement then commenced and has been ongoing with those impacted since 10 June 2025. Throughout the process, the NSSO has engaged on an individual basis to address queries and clarifications.
The matters identified in the NSSO review were pension related over-deductions and under-deductions. As standard in cases of pension under-deductions, the NSSO and/or the employer works with the individual to resolve the under-deduction. Impacted individuals can pay back in-full, or they can enter a payment plan agreed with the NSSO.
In relation to current cohort, the majority of persons impacted have signed up to a recoupment plan and work is ongoing by the NSSO to finalise the remaining plans or arrangements.
Payment plans are agreed on a case-by-case basis.
The NSSO is fully committed to ensuring that all monies owed to the State are fully recouped and will continue to follow-up with individuals to finalise payment plans. Since June, all current Ministers on NSSO systems are on the appropriate pension schemes and associated ASC rate.
The NSSO is a processor for HR, payroll, pension, and finance shared services for public and civil servants on behalf of our Client Public Service Bodies. It does not process payments for members of the public.