International Protection

Tuesday, 3 March 2026

Questions (649)

Niamh Smyth

Question:

649. Deputy Niamh Smyth asked the Minister for Justice, Home Affairs and Migration if he will review the case of a person (details supplied) who was granted international protection status but has been unable to register for an Irish residence permit due to technical issues with the online system; if alternative arrangements, including a manual registration appointment, can be facilitated in such circumstances; the steps being taken to address technical barriers within the registration system; and if he will make a statement on the matter. [16207/26]

View answer

Written answers

Minister of State at the Department of Justice, Home Affairs and Migration

I can inform the Deputy that the matters raised have been resolved and the person cited has successfully booked an appointment with the registration office of my Department.

The functionality of all my Departments online platforms are under constant review and there are no reported issues with the online systems. If the Deputy is aware of any particular issues with the service or an application, or wants to request the status of individual immigration case, they can contact my Department's Immigration Oireachtas service, [IMoireachtasmail@justice.ie], who can assist to resolve the matter.