The Citizens Information Board (CIB) is the statutory body, under the aegis of my Department, that is responsible for supporting the provision of information, advice (including money and budgeting advice) and advocacy services on a wide range of public and social services.
The National Association of Citizens Information Services (NACIS) had been a Partner in the Triple A (Access to information, Advice and Active help) project which aimed to spread a Citizens Information & Advice model to the Western Balkans and Turkey since it's foundation in 2013.
This EU Funded project, led by the European Citizens Action Service in Brussels, aimed to support Access to information, Advice and Active help for citizens in the region and seeks to promote the role of civil society in giving citizens a voice and influencing government policy on key reforms and their implementation.
The principal role of NACIS included organising Study Visits for pilot projects and providing mentoring support to projects in Bosnia and Albania. As well as transferring knowledge on the Irish model and presenting and facilitating various workshops. NACIS has also had input into the Triple A Guidelines and Strategy, Calls for Proposals, Quality Standards, selection of pilot projects, creation of work-plan templates and mentoring documents and has participated in Steering Group Meetings with Triple A Partners.
NACIS is no longer in existence and this project concluded in 2016 at a conference in Brussels when the main project outcomes and achievements were presented.