Dáil Éireann Debate, Tuesday - 16 June 2026
301. Deputy Ciarán Ahern asked the Minister for Transport if he is aware that Dublin Bus is not required by the NTA to issue refunds on Leap cards in the event of an upheld complaint made by a commuter; whether he deems this acceptable; and if he will make a statement on the matter. [45253/26]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators.
In light of the NTA and Dublin Bus's responsibility in this area, I have forwarded the Deputy's query to the companies for direct reply. Please advise my private office if you do not receive a response within ten working days.
