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Disability Services

Dáil Éireann Debate, Tuesday - 14 July 2026

Tuesday, 14 July 2026

Questions (923)

Richard Boyd Barrett

Question:

923. Deputy Richard Boyd Barrett asked the Minister for Further and Higher Education, Research, Innovation and Science the terms of the contract for a company that has to transport disabled persons (details supplied); and the options that are available when the taxi does not show up; and if he will make a statement on the matter. [53124/26]

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Written answers

My Department prioritises the inclusion of learners with additional needs across further and higher education. This work aligns with the Programme for Government, the National Human Rights Strategy for Disabled People 2025–2030, and the Further Education and Training (FET) Strategy 2026–2030.

My officials contacted Dublin and Dun Laoghaire ETB (DDLETB) who have advised that the designated transport service provider for Dublin College, Sallynoggin, was contracted in accordance with DDLETB procurement procedures. The contract is a matter between DDLETB and the service provider, and my Department has no role in the management of this contractual relationship. This service is funded through the Dublin College Sallynoggin’s allocation of the Fund for Students with Disabilities.

Any issues relating to delayed arrivals or non-attendance of transport providers are addressed by DDLETB directly with the contractor through the established service management processes.

DDLETB has advised that, on occasion, a combination of factors, including traffic congestion and the high demand for wheelchair accessible vehicles, has resulted in transport providers arriving later than scheduled or, in a small number of cases, not arriving at the agreed time. These concerns have been addressed with the contractor by DDLETB during the current year in order to improve service delivery.

In addition, service users also have access to the contractor’s mobile application, which enables them to monitor bookings and, where necessary, amend or cancel bookings directly.

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