Dáil Éireann Debate, Thursday - 17 September 2026
256. Deputy Cormac Devlin asked the Minister for Social Protection the timetable for the extension of online appointment booking for Public Services Card registration to all offices at which that service is provided; and the criteria applied in determining the order in which offices are brought onto that facility. [66054/26]
View answer258. Deputy Cormac Devlin asked the Minister for Social Protection the offices at which an appointment for Public Services Card registration may be booked online through MyWelfare.ie; the offices at which registration is available on a walk-in basis only; and the number of such appointments booked online in each of the years 2024 and 2025 and in the period 1 January 2026 to 1 July 2026, in tabular form. [66052/26]
View answerI propose to take Questions Nos. 256 and 258 together.
My Department authenticates identity for the purposes of allocating a Personal Public Service Number (PPSN) and/or a Public Services Card (PSC) through the Standard Authentication Framework Environment (SAFE) Registration process.
To ensure best customer service and maximum use of SAFE registration capacity, a combination of walk-in services, appointment service, and online services is available.
In-person services are available at the offices listed at Table 1.
My Department launched an online appointment booking service through MyWelfare in January 2026 for people applying for a Personal Public Service (PPS) Number. From 30 January 2026 to 1 July 2026 54,867 PPSN appointments were booked online through MyWelfare. The implementation of a PSC appointment system is currently being examined.
Customers who require a PPSN can book an appointment at a location that suits them best, at a date and time that is convenient to them, subject to availability. If a person needs to cancel or amend an existing appointment and make a new appointment at the same or a different location, they can log on to their MyWelfare dashboard and make the change there.
If a person already has a PPSN and wishes to apply for a Public Services Card (PSC) for the first time they can avail of a walk in service and do not need to make an appointment. If the person wishes to make an appointment they can do so by contacting the office of their choice. It is important to note that if the person has a current Irish Passport and wishes to apply for a PSC for the first time they can apply online through MyGovID and do not need to attend an in-person appointment.
Customers who have a verified MyGovID account can renew their Public Services Card (PSC) online through MyWelfare.ie, removing the need to attend in person. However they also have the option of attending in person.
I trust this clarifies the matter for the Deputy.
Table 1
|
Carlow Intreo Centre |
PPSN and PSC |
|
Muine Bheag Branch Office |
PSC |
|
Tullow Branch Office |
PSC |
|
Ballyconnell Branch Office |
PSC |
|
Cavan Intreo Centre |
PPSN and PSC |
|
Ennis Intreo Centre |
PPSN and PSC |
|
Ennistymon Branch Office |
PSC |
|
Kilrush Branch Office |
PSC |
|
Tulla Branch Office |
PSC |
|
Bandon Branch Office |
PSC |
|
Bantry Branch Office |
PSC |
|
Carrigaline PSC Centre |
PSC |
|
Clonakilty Branch Office |
PSC |
|
Cobh Intreo Centre |
PSC |
|
Cork City PPSN/PSC Centre |
PPSN and PSC |
|
Fermoy Branch Office |
PSC |
|
Kinsale Branch Office |
PSC |
|
Macroom Branch Office |
PSC |
|
Mallow Branch Office |
PSC |
|
Midleton Branch Office |
PSC |
|
Newmarket Branch Office |
PSC |
|
Skibbereen Branch Office |
PSC |
|
Youghal Branch Office |
PSC |
|
Ballybofey Branch Office |
PSC |
|
Buncrana Intreo Centre |
PSC |
|
Donegal Town PSC Centre |
PSC |
|
Dunfanaghy Intreo Centre |
PSC |
|
Dungloe Intreo Centre |
PSC |
|
Letterkenny Intreo Centre |
PPSN and PSC |
|
Balbriggan Intreo Centre |
PSC |
|
Ballyfermot Intreo Centre |
PSC |
|
Ballymun Intreo Centre |
PSC |
|
Blanchardstown Intreo Centre |
PSC |
|
Clondalkin Intreo Centre |
PSC |
|
Coolock Intreo Centre |
PSC |
|
Cork St PPSN/PSC Centre |
PPSN and PSC |
|
D'Olier PPSN/PSC Centre |
PPSN and PSC |
|
Dublin Central - Gardiner PPSN/PSC Centre |
PPSN and PSC |
|
Dun Laoighre Intreo Centre |
PSC |
|
Kilbarrack Intreo Centre |
PSC |
|
Nutgrove Intreo Centre |
PSC |
|
Parnell Intreo Centre |
PSC |
|
Swords Intreo Centre |
PSC |
|
Tallaght Intreo Centre |
PSC |
|
Ballinasloe Branch Office |
PSC |
|
Clifden Intreo Centre |
PSC |
|
Galway Intreo Centre |
PPSN and PSC |
|
Gort Branch Office |
PSC |
|
Loughrea Intreo Centre |
PSC |
|
Tuam Branch Office |
PSC |
|
Cahirciveen Intreo Centre |
PSC |
|
Dingle Intreo Centre |
PSC |
|
Kenmare Intreo Centre |
PSC |
|
Killarney Intreo Centre |
PSC |
|
Listowel Intreo Centre |
PSC |
|
Tralee Intreo Centre |
PPSN and PSC |
|
Athy Branch Office |
PSC |
|
Newbridge Intreo Centre |
PPSN and PSC |
|
Portarlington Branch Office |
PSC |
|
Portlaoise Branch Office |
PPSN and PSC |
|
Rathdowney Branch Office |
PSC |
|
Carrick-on-Shannon Intreo |
PPSN and PSC |
|
Manorhamilton Intreo Centre |
PSC |
|
Kilmallock Branch Office |
PSC |
|
Limerick Intreo Centre |
PPSN and PSC |
|
Newcastle West Intreo Centre |
PSC |
|
Longford Intreo Centre |
PPSN and PSC |
|
Drogheda Intreo Centre |
PSC |
|
Dundalk Intreo Centre |
PPSN and PSC |
|
Achill Intreo Centre |
PSC |
|
Ballina Intre Centre |
PSC |
|
Ballinrobe Branch Office |
PSC |
|
Belmullet Intreo Centre |
PSC |
|
Castlebar Intreo Centre |
PPSN and PSC |
|
Claremorris Branch Office |
PSC |
|
Swinford Branch Office |
PSC |
|
Westport Intreo Centre |
PSC |
|
Kells Branch Office |
PSC |
|
Navan Intreo Centre |
PSC |
|
Trim Branch Office |
PSC |
|
Castleblayney Branch Office |
PSC |
|
Monaghan PSC Centre |
PPSN and PSC |
|
Birr Branch Office |
PSC |
|
Edenderry Intreo Centre |
PSC |
|
Tullamore Intreo Centre |
PPSN and PSC |
|
Boyle Branch Office |
PSC |
|
Castlerea Branch Office |
PSC |
|
Roscommon Intreo Centre |
PPSN and PSC |
|
Sligo Intreo Centre |
PPSN and PSC |
|
Tubbercurry Branch Office |
PSC |
|
Cahir Branch Office |
PSC |
|
Carrick-on-Suir Branch Office |
PSC |
|
Clonmel Intreo Centre |
PPSN and PSC |
|
Nenagh Branch Office |
PSC |
|
Roscrea Branch Office |
PSC |
|
Thurles Intreo Centre |
PPSN and PSC |
|
Tipperary Branch Office |
PSC |
|
Dungarvan Branch Office |
PSC |
|
Waterford Intreo Centre |
PPSN and PSC |
|
Athlone Intreo Centre |
PPSN and PSC |
|
Mullingar Intreo Centre |
PPSN and PSC |
|
Enniscorthy Intreo Centre |
PSC |
|
Gorey Branch Office |
PSC |
|
Wexford Intreo Centre |
PPSN and PSC |
|
Arklow Intreo Centre |
PPSN and PSC |
|
Baltinglass Intreo Centre |
PPSN and PSC |
|
Bray Intreo Centre |
PSC |
|
Wicklow PSC Centre |
PPSN and PSC |
