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Departmental Communications

Dáil Éireann Debate, Wednesday - 6 May 2026

Wednesday, 6 May 2026

Questions (143, 144, 145, 146, 147)

Ken O'Flynn

Question:

143. Deputy Ken O'Flynn asked the Minister for Transport to confirm whether the designated email account (details supplied) remains active and monitored for correspondence from public representatives; and if he will make a statement on the matter. [32169/26]

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Ken O'Flynn

Question:

144. Deputy Ken O'Flynn asked the Minister for Transport the average response time for appeals and queries received through the designated email account (details supplied) in 2024, 2025 and to date in 2026. [32170/26]

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Ken O'Flynn

Question:

145. Deputy Ken O'Flynn asked the Minister for Transport the number of emails received through the designated email account (details supplied) in 2024, 2025 and to date in 2026 remained unanswered after ten working days and after 20 working days. [32171/26]

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Ken O'Flynn

Question:

146. Deputy Ken O'Flynn asked the Minister for Transport whether an automatic acknowledgement is issued for emails received through the designated email account (details supplied); and if not, the reason. [32172/26]

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Ken O'Flynn

Question:

147. Deputy Ken O'Flynn asked the Minister for Transport whether he accepts that delays or failure to respond to public representative appeals through the designated email account (details supplied) obstructs constituency casework and may result in individuals being left without valid driving licences, permits or access to essential services; and the steps being taken to ensure timely responses. [32173/26]

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Written answers

I propose to take Questions Nos. 143, 144, 145, 146 and 147 together.

Under the Road Safety Authority Act 2006, the Road Safety Authority (RSA) has statutory responsibility for the National Driver Licence Service.

I have therefore referred the Deputy's question to the RSA for direct reply. I would ask the Deputy to contact my office if a response has not been received within ten days.

A referred reply was forwarded to the Deputy under Standing Orders.
Question No. 144 answered with Question No. 143.
Question No. 145 answered with Question No. 143.
Question No. 146 answered with Question No. 143.
Question No. 147 answered with Question No. 143.
Question No. 148 answered with Question No. 134.
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