The regulation of the small public service vehicle (SPSV) industry, including compliance and enforcement, is a matter for the independent transport regulator, the National Transport Authority (NTA), under the provisions of the Consolidated Taxi Regulation Acts 2013 and 2016. I have no role in the day-to-day operations of the SPSV sector.
Under section 23(3) of the Taxi Regulation Act 2013, unless otherwise requested by the passenger, taxi drivers must complete the journey by taking the shortest route, where practical, or the most convenient route with the consent of the passenger. Failure to comply with this requirement, without reasonable cause, is an offence and the offending party is liable on summary conviction to a class C fine (€2,500). NTA authorised persons are empowered to issue fixed payment notices (FPNs) for this offence under section 48 of the 2013 Act.
Given the NTA's responsibility in this area, I have referred your question to the NTA for direct reply. Please advise my private office if you have not received a reply within 10 working days.
