Dáil Éireann Debate, Tuesday - 14 July 2026
605. Deputy Paul Lawless asked the Minister for Agriculture, Food and the Marine the number of complaints received from importers, customs agents and freight handlers regarding delays in plant health inspections and clearance procedures at Dublin Airport in each of the past five years; the principal issues raised; and if he will provide details of the actions taken in response. [52985/26]
View answerMy Department operates dedicated contact points and digital portals to facilitate the timely movement of imports through border control posts (BCPs) and to support traders experiencing difficulties with sanitary and phytosanitary import requirements. Where issues arise regarding import consignment clearance, these are handled on a case-by-case basis with input from inspectors, facility management and other agencies as required. In the majority of cases, these matters are successfully resolved through engagement between the BCP and the importer or RFC. Official complaints are managed through my Department’s Quality Service Unit. Over the past five years, no official complaint has been received regarding plant health inspections.
