Dáil Éireann Debate, Tuesday - 9 July 2024
218. Deputy Patrick Costello asked the Minister for Finance the current levels of staffing in the Financial Services and Pensions Ombudsman; the current number of vacant positions; and the total target workforce. [29870/24]
Amharc ar fhreagraThe Financial Services and Pensions Ombudsman (FSPO) is an independent, impartial, fair and free service that helps resolve complaints against financial service and pension providers from consumers and small businesses. It plays a vital role in the robust financial consumer protection framework in place in Ireland to support consumers of financial services.
The FSPO's Workforce Plan for 2024-2026 was approved by the Minister for Finance in December 2023. This resulted in an increased sanctioned headcount for the FSPO from 90.2 to 128 staff.
Arising from the approval of the Workforce Plan, there were 38 further roles to be recruited as part of the 2024 recruitment plan.
The FSPO has now recruited the majority of those roles. There are 13 vacancies left to recruit in the coming months.
The FSPO’s staff headcount at 4 July 2024 is 100.4.
