Working Family Payment (WFP), formerly Family Income Supplement, is a weekly in-work support which provides an income top-up for employees on low earnings with children. To qualify for Working Family Payment the customer must have at least 1 qualified child who normally resides with them and be working a minimum of 38 hours per fortnight in ongoing insurable employment.
A request for a review of a WFP decision has been received by the Department and is assigned to a Deciding Officer. Further information was requested by email from the person concerned on 02 September 2024. When the requested information is received, the Deciding Officer will review the claim and the person concerned will be advised in writing of the claim decision and, if awarded, any payments owed will be issued as arrears to their nominated bank account.
I trust this clarifies the matter for the Deputy.