Dáil Éireann Debate, Thursday - 7 November 2024
309. Deputy Bernard J. Durkan asked the Minister for Justice when regularisation of residency/Stamp 4 update/citizenship might be progressed in the case of a person (details supplied); and if she will make a statement on the matter. [46015/24]
Amharc ar fhreagraThe person referred to by the Deputy holds a Stamp 4 immigration permission valid until 22 June 2025.
If the person concerned wishes to renew their permission at the end of this period, they should apply via the ISD online renewal portal available at inisonline.jahs.ie/user/login .
I can advise the Deputy, my Department has now introduced a Digital Contact Centre (DCC) for our customers. The DCC allows individuals to log in and review the status of their immigration applications.
In its first phase, the DCC can be used to check the status of and raise queries in relation to Citizenship Applications, Visa Applications, Domestic Residence Permission Applications, EU Treaty Rights Applications and Travel Documents Applications.
My Department’s new platform can be accessed at the following link: portal.irishimmigration.ie/en/
Queries in relation to the status of individual immigration cases may be made directly to my Department by email using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the email service except in cases where the response is, in the Deputy's view, inadequate or too long awaited.
