I welcome the report commissioned by the Competition and Consumer Protection Commission (CCPC), published in February, which examines the experiences of homebuyers and sellers and identifies a number of ongoing challenges, including knowledge gaps, financial pressures and delays in conveyancing. The report underscores the CCPC’s work in advocating for home buyers in Ireland.
The report represents a valuable contribution to the evidence base in this area. It highlights the complexity of the housing transaction process and points to a range of factors influencing consumer behaviour, including the impact of different bidding systems, information asymmetries, disconnect between beliefs and behaviours, and transactional stress.
In particular, the report notes that knowledge of rights and responsibilities among buyers and sellers can be limited, and that delays in conveyancing and unexpected costs are commonly experienced. The report also highlights the importance of improved information provision for homebuyers, noting in particular that first-time buyers are significantly more likely to experience stressors compared to those who have previously gone through the process.
In this context, the work of the CCPC is particularly relevant, as it provides practical supports to help address these information gaps. This includes a step-by-step homebuyer’s guide, available on its website, which sets out the key stages of purchasing a property and is designed to assist consumers in navigating what can be a complex and stressful process.
The report also draws attention to behavioural factors that can influence decision-making in the housing market, including the effects of competitive bidding environments and the role of transparency and information in shaping outcomes.
Consumer protections apply to elements of property transactions under the Consumer Protection Act 2007, which include prohibitions on misleading or unfair commercial practices.
The Government recognises the importance of an efficient, transparent, and competitive conveyancing system, particularly in the context of supporting the broader housing market.