Dáil Éireann Debate, Tuesday - 12 May 2026
542. Deputy Ken O'Flynn asked the Minister for Education and Youth to confirm whether the designated email account (details supplied) remains active and monitored; and if she will make a statement on the matter. [34070/26]
Amharc ar fhreagra543. Deputy Ken O'Flynn asked the Minister for Education and Youth the average response time for correspondence received through the designated email account (details supplied) in 2024, 2025 and to date in 2026. [34071/26]
Amharc ar fhreagra544. Deputy Ken O'Flynn asked the Minister for Education and Youth whether an automatic acknowledgement is issued for emails sent to the designated email account (details supplied); and if not, the reason. [34073/26]
Amharc ar fhreagra545. Deputy Ken O'Flynn asked the Minister for Education and Youth whether she accepts that failure to respond to queries from Oireachtas members through the designated email account (details supplied) obstructs constituency casework and delays supports for children with additional needs; and the measures being taken to improve response times. [34074/26]
Amharc ar fhreagra557. Deputy Ken O'Flynn asked the Minister for Education and Youth the number of emails received through the designated email account (details supplied) in 2024, 2025 and to date in 2026 that remained unanswered after ten working days and after 20 working days. [34196/26]
Amharc ar fhreagra558. Deputy Ken O'Flynn asked the Minister for Education and Youth whether she accepts that failure to respond to queries from Oireachtas members through the designated email account (details supplied) obstructs constituency casework and delays access to supports for children with additional needs; and the measures being taken to improve response times. [34198/26]
Amharc ar fhreagraI propose to take Questions Nos. 542, 543, 544, 545, 557 and 558 together.
This government is fully committed to supporting students with special educational needs to fulfil their full potential and the Programme for Government makes a number of commitments to deliver on this objective.
The National Council for Special Education (NCSE) is the statutory body responsible for the provision of special education and allocating supports for students with special educational needs.
The NCSE is, in the first instance, the primary body responsible for the matter the Deputy has raised. I will arrange for your query to be forwarded to the NCSE for their attention and direct reply.
The NCSE Customer Charter is available on its website at, www.ncse.ie/ncse/publications/customer-charter/
My department and the NCSE are committed to delivering an education system that is of the highest quality and where every child and young person feels valued and is actively supported and nurtured to achieve their full potential.
