Dáil Éireann Debate, Thursday - 14 May 2026
221. Deputy Ken O'Flynn asked the Minister for Transport whether any public representatives, Oireachtas offices, constituency offices or public bodies were previously provided with or directed to use the email address tdrepsappeals@ndls.ie; and if so, by whom and during what period. [36202/26]
Amharc ar fhreagra222. Deputy Ken O'Flynn asked the Minister for Transport whether the RSA or NDLS has undertaken any internal review to determine whether correspondence from public representatives may have been sent to an inactive or unmonitored email address; and if he will provide details of such review. [36203/26]
Amharc ar fhreagra223. Deputy Ken O'Flynn asked the Minister for Transport the number of complaints received from public representatives regarding delayed or unanswered driver licensing representations in 2024, 2025 and to date in 2026. [36204/26]
Amharc ar fhreagra224. Deputy Ken O'Flynn asked the Minister for Transport whether the RSA maintains formal service-level targets for responding to correspondence from public representatives; and if so, to provide those targets. [36205/26]
Amharc ar fhreagra225. Deputy Ken O'Flynn asked the Minister for Transport the average response time for correspondence received through reps@rsa.ie in 2024, 2025 and to date in 2026. [36206/26]
Amharc ar fhreagra226. Deputy Ken O'Flynn asked the Minister for Transport the number of emails received through reps@rsa.ie in 2024, 2025 and to date in 2026 that remained unanswered after ten working days and after twenty working days. [36207/26]
Amharc ar fhreagra227. Deputy Ken O'Flynn asked the Minister for Transport whether automated acknowledgement systems are in operation for all correspondence received through reps@rsa.ie; and if not, the reason. [36208/26]
Amharc ar fhreagra228. Deputy Ken O'Flynn asked the Minister for Transport whether any audit trail exists to confirm whether emails sent to tdrepsappeals@ndls.ie were ever received, forwarded or monitored by the RSA or NDLS. [36209/26]
Amharc ar fhreagra229. Deputy Ken O'Flynn asked the Minister for Transport whether the RSA has assessed the risk posed to applicants where delays in processing driver licensing applications affect employment, education, healthcare access or family caring responsibilities. [36210/26]
Amharc ar fhreagra230. Deputy Ken O'Flynn asked the Minister for Transport whether consideration has been given to establishing a dedicated tracked escalation system for public representative licensing queries to ensure constituency representations are responded to within defined timelines. [36211/26]
Amharc ar fhreagraI propose to take Questions Nos. 221 to 230, inclusive, together.
Under the Road Safety Authority Act 2006, the Road Safety Authority (RSA) has statutory responsibility for the National Driver Licencing Service.
I have therefore referred the Deputy's questions to the RSA for direct reply. I would ask the Deputy to contact my office if a response has not been received within ten days.
