Dáil Éireann Debate, Tuesday - 26 May 2026
365. Deputy Ken O'Flynn asked the Minister for Transport whether the Road Safety Authority has completed any internal review, audit or ICT assessment concerning the status, monitoring or operational history of the email address tdrepsappeals@ndls.ie; whether such review identified any periods during which the address was inactive, unmonitored or not subject to routine oversight; and if he will make a statement on the matter. [39251/26]
Amharc ar fhreagra366. Deputy Ken O'Flynn asked the Minister for Transport whether the Road Safety Authority maintains any formal service-level agreement or response-time target governing correspondence received from Oireachtas members, constituency offices or public representatives relating to driver licensing matters [39252/26]
Amharc ar fhreagra367. Deputy Ken O'Flynn asked the Minister for Transport whether the Road Safety Authority operates a formal case-management, tracking or ticketing system for correspondence received from public representatives concerning driver licensing applications; whether each representation is assigned a unique reference number; and if he will make a statement on the matter. [39254/26]
Amharc ar fhreagra369. Deputy Ken O'Flynn asked the Minister for Transport whether the Road Safety Authority has undertaken any assessment of the impact of delayed driver licensing decisions on employment, education, healthcare access, disability supports, caring responsibilities or rural transport dependency [39256/26]
Amharc ar fhreagra370. Deputy Ken O'Flynn asked the Minister for Transport whether any automated acknowledgement system applies to all correspondence channels used for driver licensing representations from Oireachtas members and constituency offices; whether delivery failure monitoring is in place; and if he will make a statement on the matter. [39257/26]
Amharc ar fhreagra372. Deputy Ken O'Flynn asked the Minister for Transport whether any consideration has been given to establishing a dedicated tracked escalation channel for urgent driver licensing representations involving employment loss, medical necessity, disability supports or exceptional hardship circumstances; and if he will make a statement on the matter. [39259/26]
Amharc ar fhreagraI propose to take Questions Nos. 365, 366, 367, 369, 370 and 372 together.
Under the Road Safety Authority Act 2006, the Road Safety Authority (RSA) has statutory responsibility for the National Driver Licence Service. Neither I nor my Department has a role in determining the outcomes or processing of individual cases.
I have therefore referred the Deputy's questions to the RSA for direct reply. I would ask the Deputy to contact my office if a response has not been received within ten days.
Pending this response, I recognise the importance of agencies under my remit responding promptly to correspondence from members of the Oireachtas and my officials will raise this matter with the RSA directly.
