Dáil Éireann Debate, Tuesday - 16 June 2026
545. Deputy Naoise Ó Muirí asked the Minister for Culture, Communications and Sport if he will provide an update on when a new build property (details supplied) will be added by the planning and networks teams in a company (details supplied); and if he will make a statement on the matter. [45083/26]
Amharc ar fhreagraThe premises in question is in the BLUE area on the broadband map which is available on www.gov.ie/en/publication/5634d-national-broadband-plan-map/.
The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.
If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query by clicking on “contact us” in the Contact section on www.gov.ie/en/publication/5634d-national-broadband-plan-map/ and the Department will escalate with the commercial operator to investigate this matter further.
As the premises in question is a new build, it may take some time for it to appear on the GeoDirectory and in turn updated on broadband and commercial provider maps. Further information in relation to GeoDirectory can be found on An Post GeoDirectory’s website at www.geodirectory.ie/
Please be aware that updating of eircode’s on commercial operator maps is not within the remit of this Department. The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard.
Open eir can be contacted by your constituent with regard to the connection timelines by visiting www.openeir.ie/developers/single-dwellings.
