Mark Wall
Ceist:37. Deputy Mark Wall asked the Minister for Social Protection to provide the current processing time for appeals of all social welfare payments in 2026. [46170/26]
Amharc ar fhreagraThursday, 18 June 2026
Ceisteanna (37)
Freagraí scríofa
The average processing time for appeals of all social welfare payments as of end of Q1 2026 is 12.8 weeks. In comparison, the average processing time as of end of 2025 was 21.2 weeks
The average processing time for appeals of all social welfare payments as of end of Q1 2026 are outlined in the below table:
|
|
Average Appeals Processing Times |
|
Carer’s Allowance |
13.8 |
|
Carer’s Benefit |
8.5 |
|
Child Benefit |
24.3 |
|
Disability Allowance |
8.3 |
|
Domiciliary Care Allowance |
9.5 |
|
Farm Assist |
18.9 |
|
Illness Benefit |
6.1 |
|
Invalidity Pension |
9.5 |
|
Jobseeker's Allowance |
15.2 |
|
Jobseeker's Benefit |
12.7 |
|
Jobseeker's Benefit Self Employed |
10.2 |
|
Jobseekers Pay Related Benefit |
4.6 |
|
Jobseeker's Transitional |
27.2 |
|
Maternity Benefit |
8.2 |
|
One Parent Family Payment |
15.5 |
|
Partial Capacity Benefit |
16.9 |
|
Paternity Benefit |
9.1 |
|
State Pension (Non-Contributory) |
34.6 |
|
State Pension (Contributory) |
31.8 |
|
Supplementary Welfare Allowance |
11.2 |
|
Working Family Payment |
8.3 |
Processing times vary across schemes, depending on the differing eligibility criteria. Schemes that require a high level of documentary evidence from the customer, particularly in the case of illness-related schemes, can take longer to process. Similarly, means-tested schemes can also require more detailed examination of financial information thereby lengthening the decision-making process.
My Department understands the many pressures faced by people and always seeks to ensure that claims are processed quickly and efficiently. However, the drive for efficiency must be balanced with the competing demand to ensure that decisions are consistent and made in accordance with the provisions set out in primary legislation and regulations.
I trust this clarifies the matter for the Deputy