I propose to take Questions Nos. 497, 498, 499, 500, 536 and 537 together.
The Registration Office of my Department is currently experiencing an exceptionally high demand for first time registration appointments and immigration permission renewal applications.
I understand that the extended wait times can be frustrating for applicants, and I can assure the Deputy that my Department is exploring every avenue available to facilitate as many customers as possible and to increase processing capacity.
The Registration Office is open seven days a week to facilitate customers to process both first time registration appointments and online renewals. Additional staff have been assigned to this work, which has now begun to reduce the processing time for renewals. For certain categories of renewals, the processing time is now approximately 6 - 8 weeks from the time of initial application, with no category exceeding a wait time of 16 weeks.
The Registration Office provide a live application processing date broken down by stamp category, which is updated every Monday, and is available at the following link: www.irishimmigration.ie/registering-your-immigration-permission/how-to-renew-your-current-permission/renewing-your-registration-permission-if-you-live-in-the-republic-of-ireland/.
In order to ensure a fair and equitable service, renewals are processed in order of date submitted. If the application is approved, the person concerned can expect to receive their new Irish Residence Permit (IRP) card within the following 10-15 working days.
The Registration Office has also issued a notice to employers regarding the legality of employing someone awaiting renewal. This notice can be found here: www.irishimmigration.ie/notice-to-employers-regarding-employees-awaiting-renewal-of-their-irp-card/.
If an employee’s IRP card has expired and they are unable to obtain a new one by the expiry date of their current IRP card, they are still legally permitted to remain in the State on their existing IRP card for a maximum of 12 weeks. This 12 week provision is subject to the employee providing proof that they have applied to renew their permission, including when changing stamp category, prior to their current IRP card expiring.
Applicants can now directly check the status of their immigration application on the Immigration Service’s Customer Service Portal. They can register for, or log in to their existing account, at https://portal.irishimmigration.ie/en/.
It is also open to any person to request to have their renewal application expedited due to extenuating circumstances, and they can do so by contacting the Registration team of my Department via the Customer Service Portal. They will need to explain their circumstances and the urgent need to travel and will be required to submit proof of travel, for example a flight booking and the reason of the emergency. All such requests are considered on a case by case basis.