Dáil Éireann Debate, Wednesday - 8 July 2026
165. Deputy Naoise Ó Muirí asked the Minister for Justice, Home Affairs and Migration if he is aware of issues associated with the ISD portal; the current delays in processing immigration stamps; and if he will make a statement on the matter. [52256/26]
Amharc ar fhreagraI can inform the Deputy that my Department is aware of a technical issue with systems that support the Customer Service Portal where some customers application status has not correctly updated.
I can advise that my Department is currently working with our system providers to resolve this technical issue as soon as possible.
My Department continues to monitor customer experience and is committed to its continuous improvement. The functionality of all our online platforms are under constant review.
If the Deputy is aware of any other issues with the service or an application, they can contact my Department's Immigration Oireachtas service, IMoireachtasmail@justice.ie, who can assist to resolve the matter.
