Dáil Éireann Debate, Tuesday - 29 September 2026
514. Deputy Louise O'Reilly asked the Minister for Social Protection the way in which a person (details supplied) can access social protection payments; the specific supports are in place to assist; the way he can access this without recourse to the courts; and if he will make a statement on the matter. [68554/26]
Amharc ar fhreagraThe pensioner concerned is in receipt of State pension non-contributory. Up to 24 September 2026, their pension was paid directly to their nominated bank account.
On 14 September 2026, a type 2 agent application form was received. A change of payment method to a nominated post office was also received.
On 22 September 2026, a letter issued to the appointed agent confirming their appointment and advising that pension payments could be collected from the nominated post office using the Public Services Card of the person concerned. The first pension payment was available in the post office on 25 September 2026.
As the Public Services Card belonging to the person concerned has been misplaced, officials in my Department have been in contact with the appointed agent to organise a replacement card.
If the person concerned requires additional financial assistance, it is also open to them to contact their Local Community Welfare Officer who may be in a position to assist. This can be done by calling the National Community Welfare Contact Centre at 0818-607080 and they will direct them to the appropriate office.
I hope this clarifies the matter for the Deputy.
